Give your TiVo a name! Be sure to go into your TiVo settings and assign an easy-to-remember name to your TiVo box. For example, if your TiVo is in the family room, make sure you’ve labeled it something easy like “Family Room TiVo”. And give each TiVo their own unique name if you want to use Alexa on them.
|New TiVo Experience||MENU > SETTINGS > REMOTE, CABLECARD & DEVICES > TiVo BOX NAME|
|Six, Four, Two Tuner||Settings & Messages > Remote Control, CableCARD, & Devices > Tivo Box Name|
|Premiere Series (HD)||Settings & Messages > Remote Control, CableCARD, & Devices > Name this TiVo box|
Assigning a name to your TiVo is highly recommended to avoid fails/errors with the Alexa service. Also, when installing a new box to replace an old box, the new box and the old box need to have unique friendly names.↑ Back to Top
After you’ve named your TiVo, make sure you have your phone, tablet, laptop or other device nearby. You’ll need it to enter the code displayed on your TV. In the meantime, keep going with these steps and activate the Alexa feature on your TiVo device. Here’s how:
|New TiVo Experience||From HOME, press APPS, then press SMARTHOME. Open Amazon Alexa App|
|Six, Four, Two Tuner, Premiere||From TiVo Central > Apps, open the Amazon Alexa App|
Opening Amazon Alexa app displays the CONNECT TO AMAZON ALEXA SCREEN. Make a note of the Activation Code and the TiVo Name you assigned to the box(es) you’re connecting. On the Alexa Companion App on your mobile device, or from a web browser at http://amazon.com/alexa.
From the Alexa App: From a mobile device, open the Alexa App. Press the menu icon to display the menu list. Press Settings. Press TV & Video. Tap Enable Skill. Press TIVO. Enter the Activation Code. Press SUBMIT. Check the box to agree to terms (after reading the terms of course). Press CONNECT. TiVo has been successfully linked is displayed. Press X to exit this screen. Pick the TiVo device you want to control with Alexa. Press CONTINUE. Pick the Alexa device that you want to use to control the TiVo device. Press LINK DEVICE. Linked TiVo device appears under Your linked devices. To pair another device, repeat!
From the Alexa URL: It’s very similar, if not almost identical. Follow the screens and enter the code provided.↑ Back to Top
Your first command using Alexa must be accompanied by the word “TiVo” in order for your TiVo STB to be “in focus”. For example:
NOTE: The focus will time out after an event is inactive for approximately 90 minutes. This threshold can be reached, for example, if the TV is tuned to a channel for a long time (e.g. a long sports event or a movie). When in this state, Alexa will not run the TiVo command. To regain focus, the subscriber must either (a) add “on TiVo” to the command, or (b) press a remote control button. For example, a subscriber is watching the Super Bowl with no interaction on the remote for approximately 90+ minutes. The TiVo Skill is no longer in focus and has timed out. Expected behavior is as follows:
Play, pause, fast forward, rewind, skip forward, and skip back can be controlled with voice. The following example commands work everywhere on the TiVo device as the remote control would (including in apps):
The channel can be changed by name or by channel number. Example voice commands:
NOTE: You MUST set up the zip code for the Amazon Alexa-enabled device (e.g. Echo, Echo Dot, and so on) to make channel tuning by name work. To make sure the zip code is set:
You absolutely can! Most popular apps can be launched with voice (the app must be present on the TiVo). The word “launch” works best; “open” can also work, but not as consistently. Alexa also works with commands limited to “play”, “pause”, “fast-forward”, “rewind”.
Yes, some apps on TiVo are currently NOT supported by Alexa:
Yes! The following tips can help you get the best results:
While the list of supported commands will likely grow over time, Alexa is not a replacement for the full-featured and advanced Search & Command and Control capabilities possible with the TiVo Voice feature using a TiVo Voice remote control.
If for any reason you decide to disable Alexa on your TiVo, the following steps should be followed in case you want to add the TiVo Skill back at a later time:
If you decide to disable Alexa, and later decide to re-enable it, you will need to use a new activation code to repeat setup. Follow the set-up instruction to re-enable your TiVo.