8/30 - 10:00am - We have restored services to 72% of our customers. Significant network damage continues to be our focus as our network located between South Padre Island Drive and Corpus Christi Bay has been impacted the most thus far affecting zip codes 78412, 78411 and 78404. We are continuing to work diligently to restore services to the rest of our customers, as soon as their power has been completely restored to Grande’s equipment. Thanks for your continued patience.
8/29 - 9:00am - Fiber splicing to Flour Bluff and North Padre is complete. Service has been restored to 60% of affected customers and we are working diligently to restore services in 78404, 78411 and 78412. Thank you for your patience as we continue to work to restore services as some issues may still persist due to loss of commercial power.
UPDATE: 8/28 - 7:40pm - Splicing has begun on the fiber and we expect it to be complete later tonight. There are still commercial power issues in Flour Bluff and North Padre Island that may prevent services from restoring in all cases.
UPDATE: 8/28 - 11:00am - We are working to repair major fiber optic network damage feeding Flour Bluff and North Padre Island, we have crews installing new fiber this morning and anticipate restoration later this evening.
UPDATE: If you are experiencing an outage, this is most likely due to commercial power outages. According to national emergency processes, we must wait until commercial power crews complete their work and the area has been deemed safe before we can start restoration within our cable areas.
Helping Those Impacted By Hurricane Harvey
Hurricane Harvey’s recent impact and destruction along the Texas coast has affected thousands of families, forcing many to evacuate their homes to emergency shelters throughout the Lone Star State.
There are several ways that you can help to make a difference and assist with disaster relief in response to the devastation left in the wake of this catastrophic natural disaster.
Officials ask that you call the city's call center at 826-CITY (2489) to donate, or you can drop-off your donations at Church Unlimited on Bay Area Drive or at the Salvation Army, where monetary donations are preferred.
The Corpus Christi Food Bank is also in need of volunteers. They need about forty people per day. If you want to help, you can contact the food bank directly at 361-887-6291.
The Red Cross is mobilizing trained Red Cross disaster relief workers to support this response effort, and has more than shelters ready to open and support thousands of people if needed. Trailers full of shelter and relief supplies have been pre-positioned including cots, blankets, comfort and cleaning supplies.
Donate: Visit redcross.org, call 1-800-RED CROSS or text the word REDCROSS to 90999 to make a donation.
Hurricane Harvey Relief Fund
Houston Mayor Sylvester Turner has teamed up with the Greater Houston Community Foundation to open a fund to accept tax-deductible cash donations for victims that have been affected by the flooding.
Donate: You can donate to the Hurricane Harvey Relief Fund here.
The Salvation Army has already begun collecting funds to help those affected by the storm. Though most people think of donating clothing or household items first, SA spokesperson Alvin Migues, said physical donations can be a challenge during a disaster.
“Then you have to spend manpower to deal with sorting and other things as they come into the warehouses instead of having those folks out in the field doing the work," he said. "So, we always asked people to send a cash donation instead,” he said.
Donate: You can donate cash online at disaster.salvationarmyusa.org or by phone at 1-800-725-2769.