Policies & Agreements

To contact us in writing regarding our policies and agreements, please send requests to:

Grande Communications
401 Carlson Circle
San Marcos, Texas 78766
Attention: Customer Care Department

Grande is committed to informing its customers about their rights. Important information about our services and the terms and conditions that apply to them is outlined in the links below. 











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We're a Texas company with a local customer service and technical support team here for you 24/7

(866) 2GRANDE

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Monday-Friday: 7am-11pm CST
Saturday: 8am-10pm CST
Sunday: 10am-7pm CST

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