We're a Texas company with a local customer service and technical support team here for you 24/7
Chat available Monday-Friday: 7am-11pm CST
Saturday: 8am-10pm CST
Sunday: 10am-7pm CST
Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device connection & other factors outside of Grande’s control. Optimum offer expires on 6-30-20. Services subject to availability, please contact Grande for details. Monthly offer rates subject to applicable surcharges, equipment taxes, franchise fees and other government imposed charges. Price of $24.99 will increase $5.00 per month in years 2 and 3. Installation, taxes, fees, additional receivers, equipment, additional services or features not included. Phone service for residential use only and includes unlimited direct dialed local and long distance calls from home to anywhere in the U.S, some surrounding international areas, plus up to 16 calling features depending on plan selected. Other international calls not included. A Grande-supplied EMTA device is required for Phone service and will remain the property of Grande or its designee. Grande provides discounted residential basic telephone service for qualifying low income customers, under the Lifeline Program. Only eligible consumers may enroll, service may not be transferred, limit one benefit per household. Lifeline is a government benefit program and consumers who willfully make false statements in order to obtain the benefit may be punished by fine or imprisonment or barred from the program. For details, contact your Grande Customer Service Representative (see contact information section) or the Public Utility Commission of Texas at (888) 782-8477 or go to http://www.puc.state.tx.us/consumer/lowincome/assistance.aspx to enroll in the Lifeline Program. A credit check and/or deposit may be required. Not valid with any other offer and may not be transferred or redeemed for cash. On Demand and Grande2GO access is based upon your Digital TV service subscription level. You must have a subscription to the corresponding cable TV network(s) you wish to access. Availability of programs varies and is determined by the cable TV network(s). Other restrictions may apply. ©2020 Grande Communications Networks, LLC. All rights reserved.
Service offerings are contingent upon Grande Communications Networks LLC verification that the specific address covered by the service request is a serviceable location. Prices do not include taxes, franchise fees or other surcharges. Services and pricing are subject to change. To view the full website disclaimer, please click here.