Location
Optimum Phone
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Features
- Unlimited Local Calling
- Unlimited Long Distance Calling to US, Canada, Mexico and US territories.
- Keep Your Number: With Grande, you can keep your current home phone number when you switch to any Grande residential Phone service.
- Enhanced Voicemail: This feature gives you online access to your voicemail so that you can see who left a message, select the order you listen to them, save them and email them all without ever picking up the phone.
- Outage Protection Service: This feature routes incoming calls to your cell phone or another designated number should your phone modem go offline for any reason.
- Online Phone Manager: With our Online Phone Manager, you can listen to messages, manage your calling features, see your call history and so much more right on your computer.
- 16 Calling Features: Caller ID, Caller ID Blocking, Call Waiting, Call Waiting ID, Three-Way Calling, Call Forwarding Always, Call Forwarding No Answer, Call Forwarding Busy, Selective Call Forwarding, Speed Dial, Call Return, Auto Redial, Do Not Disturb, Selective Call Rejection, Anonymous Call Rejection and Priority Ring
- Great International Rates: Enjoy low per minute rates to over 200 countries with all Grande Phone services. View a complete list of current international rates here.
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Contact Us
We're a Texas company with a local customer service and technical support team here for you 24/7
(855) 286-6666Chat available Monday-Friday: 7am-11pm CST
Saturday: 8am-10pm CST
Sunday: 10am-7pm CST
Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device connection & other factors outside of Grande’s control. Optimum offer expires on 12-31-20. Services subject to availability, please contact Grande for details. Monthly offer rates subject to applicable surcharges, equipment taxes, franchise fees and other government imposed charges. Price of $24.99 will increase $5.00 per month in years 2 and 3. Installation, taxes, fees, additional receivers, equipment, additional services or features not included. Phone service for residential use only and includes unlimited direct dialed local and long distance calls from home to anywhere in the U.S, some surrounding international areas, plus up to 16 calling features depending on plan selected. Other international calls not included. A Grande-supplied EMTA device is required for Phone service and will remain the property of Grande or its designee. Grande provides discounted residential basic telephone service for qualifying low income customers, under the Lifeline Program. Only eligible consumers may enroll, service may not be transferred, limit one benefit per household. Lifeline is a government benefit program and consumers who willfully make false statements in order to obtain the benefit may be punished by fine or imprisonment or barred from the program. For details, contact your Grande Customer Service Representative (see contact information section) or the Public Utility Commission of Texas at (888) 782-8477 or go to http://www.puc.state.tx.us/consumer/lowincome/assistance.aspx to enroll in the Lifeline Program. A credit check and/or deposit may be required. Not valid with any other offer and may not be transferred or redeemed for cash. On Demand and Grande2GO access is based upon your Digital TV service subscription level. You must have a subscription to the corresponding cable TV network(s) you wish to access. Availability of programs varies and is determined by the cable TV network(s). Other restrictions may apply. ©2020 Grande Communications Networks, LLC. All rights reserved.
Service offerings are contingent upon Grande Communications Networks LLC verification that the specific address covered by the service request is a serviceable location. Prices do not include taxes, franchise fees or other surcharges. Services and pricing are subject to change. To view the full website disclaimer, please click here.
