Welcome to Grande Phone Features

In addition to clear calls and increased reliability, your phone service includes 16 calling features! With Call Waiting, Caller ID, 3-Way Calling, Voicemail and more, now it costs even less to stay connected.

Anonymous Call Rejection

Program your phone to reject "Private", "Blocked" or "Anonymous" callers and/or callers who use Caller ID Blocking.


Basic Voicemail

Receive up to 20 messages that are saved for 30 days or until deleted. Grande offers 2 greetings, “line busy” or “unanswered”.


Call Forward Busy

When your line is busy, your calls will be forwarded to a designated number.


Call Forward Don't Answer

If you don’t answer after 6 rings, your calls will be forwarded to a designated number.


Call Forward Remote Activation

Activate and deactivate the call forward feature when you are away from home using star codes.


Call Forward Variable

Call Forward Variable forwards incoming calls to a number of your choice, when your line is busy or unanswered. Call Forward Always (*72) / Call Forward Busy (*90) / Call Forward No Answer (*92)


Call Return

Get the number of the last incoming call you received by dialing *69. Also get time/date information and return the call instantly.


Call Waiting

You'll hear a short beep if someone calls you while you’re on the phone. Know who's calling you, and decide whether or not to answer the incoming call while the first caller holds.


Caller ID

Know the name and number of the telephone you're being called from before you answer the call. *Must provide caller ID box or have phone with Caller ID functionality.


Call Waiting with Caller ID

The Caller ID and Call Waiting features on your home phone work together. When you are on the phone and another caller tries to reach you, a special tone or beep alerts you to the waiting call, and the name and number of the person phoning is displayed on your Caller ID screen or telephone handset.

See who is calling while you’re on the phone with another caller (Note: This feature requires a special Caller ID unit with the Call Waiting feature. You must subscribe to Call Waiting and Caller ID to use this feature) Check the manufacturers instruction guide for compatibility.


Distinctive Ring / Priority Call

Provides a distinctive ring and call waiting tone when you receive calls from up to 30 pre-selected telephone numbers.


Auto Redial

Outsmart busy signals using *59. Your phone can automatically redial a number every 40 seconds (for up to 30 minutes) and alert you when the call goes through.


Selective Call Forwarding

Forwarding List:

  • Pick up the phone and press *63
  • Follow voice prompts to set-up, add or remove numbers to your Selective Call Forwarding List.

Turn on or off:

  • Pick up the phone and press *63
  • Follow prompts for instructions

Phone numbers not on your list will ring to your phone as usual.


Selective Call Rejection

Enter numbers that you don't want to receive incoming calls from, and they will be blocked. You can do this through the phone manager, or by calling customer care. Unlimited numbers can be added for digital customers.


Speed Dial

Program up to 8 numbers on speed dial and press only 1 digit to make the call. Grande offers up to 100 programmable numbers.


Three-Way Calling

Three people, three phones, one conversation. No problem. Add a third party to a traditional two-way phone call.