SAN MARCOS, TX – April 6, 2020 — Grande Communications, an award-winning and leading provider of fiber and broadband services, today announced a series of steps to help residential and business customers who’ve been affected directly and indirectly by COVID-19 address expanded internet connectivity needs, as well as mitigate financial hardships.
Grande’s Internet, TV and phone services support and enable residential customers and their families, as well as business customers, to work-from-home and school-from-home, while continuing to perform important day-to-day activities such as calling a loved one, video conferencing, checking emails, sharing files, watching a movie, social media, online shopping, and more.
Grande’s network is engineered and built for capacity, speed, reliability, and expansion. With more people than ever working from home in response to the COVID-19 situation, Grande continues to see optimal performance of its network, with significant excess capacity should usage increase. Grande continuously tests, monitors and enhances its systems to ensure optimal performance and a reliable connection.
“Our customers, the communities we serve, and government agencies are all counting on us to have services up and running as reliable communication is a critical tool during this time,” said Chris Fenger, Chief Operating Officer of Grande Communications. “Service and business continuity are critical priorities as we execute plans and processes that protect the health and welfare of our residential and business customers, employees and communities. We are committed and ready to do our part in taking care of each other during this time.”
This program is an affordable and easy internet option for low-income families who are new customers that live in a Grande service area:
More information on Internet First is available at www.mygrande.com/internet-first.
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Grande Communications is an award-winning locally based broadband communications company that offers a full suite of internet, TV, and phone services for residential and business customers through its state-of-the-art, high-capacity, hybrid fiber-optic network. Since its launch 18 years ago, Grande has offered Texans a real choice in entertainment and communications services. Grande delivers fast Gig internet up to 940Mbps, and is backed by outstanding local customer and technical support. In fact, Grande has been named PCMag 2019 Readers’ Choice Award winner for best internet service provider (ISP) in the United States. Grande serves the following communities: Austin, San Antonio, Dallas, San Marcos, Corpus Christi (including Calallen and Anaville), Midland, Odessa, Greater Temple and Waco. For more information, visit mygrande.com, like Grande Communications on Facebook, or follow @grandecom on Twitter.
RCN Telecom Services, LLC (www.rcn.com) Grande Communications (www.mygrande.com) and Wave Broadband (www.wavebroadband.com) form the sixth largest US cable operator and provide industry-leading high-speed internet, broadband products, digital TV, phone services and fiber optic solutions for residential and business customers across the United States. Together, RCN, Grande and Wave serve areas of Massachusetts, Chicago, Pennsylvania, New York City, and Washington, DC. (RCN); Texas (Grande Communications) and Washington, Oregon and California (Wave Broadband).