To be a top Internet provider, it starts with speed. But speed alone is not enough! According to PCMag readers, ISPs also need to meet other critical elements such as satisfaction with speed, reliability, fees, customer service, tech support and initial setup. Customers rated Grande a better value than AT&T Fiber, Spectrum, Frontier, Suddenlink, and CenturyLink.
A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. Where available. © 2021 Ziff Davis, LLC. All Rights Reserved
Grande’s ratings for customer service ranked 8.8 among ISPs, leading to Grande’s rating for overall satisfaction (8.5), ahead of AT&T Fiber (7.9), Spectrum (6.8), Frontier (6.1), Suddenlink, (5.8), and CenturyLink (5.8).
Grande is a three time recognized ISP in PCMag’s Annual Readers’ Choice Award. In 2021, customers voted Grande internet #1 in Overall Satisfaction, Customer Service, Cost & Value, Speed, and Most Likely to Recommend in the areas we serve***-surpassing AT&T Fiber, CenturyLink, Frontier, and Spectrum.
* Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device connection & other factors outside of Grande’s control.
**A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission. Where available. © 2021 Ziff Davis, LLC. All Rights Reserved.
*** Austin, Corpus Christi, Dallas, Odessa, San Antonio, Temple, Waco