It’s Pretty Simple:
You’re No. 1 in Our Book

Customers are the foundation of our company. At Grande, we’ve made a pledge to make customers our first priority. Grande employees go the extra mile behind the scenes to ensure that you are delighted with the service you receive.

Our customers are depending on us for great service and we strive to deliver each and every day.

Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team

Our Team Is Here For You

If at any time you, your family or your business need us, our incredible teams will be there to offer you the best service possible. Our teams are working 24/7 to keep you connected to what you love, providing services and support in the safest way possible.

Our Pledge to You
We Pledge to Provide a Great Experience

We Pledge to Provide a Great Experience

At Grande, we know the details are important to ensure we get things right. Customers are the motivation behind everything we do, which is why our technicians, engineers and operations center work hard to complete the job correctly the first time, leaving you with a great experience every time.

We Are Committed to Excellent Customer Service

Our Grande Customer Service Representatives are available 24/7 via phone, messaging or social media to answer your questions. We are dedicated to going above and beyond to make sure you're happy. We're here to help!

We Are Committed to Excellent Customer Service