It’s Pretty Simple:
You’re No. 1 in Our Book

Customers are the foundation of the company. At Grande, we pledge to put our customers first, which is why we treat you right. Grande employees take daily steps behind the scenes to ensure that you are delighted with the service you receive.

Play Video We Start With the Details

We Start With the Details

At Grande, we know everything we do makes a difference. Customers are the motivation behind everything we do, which is why our technicians, engineers, and operations centers are working 24/7 to keep you connected to what you love and to support you when you need it. Experience the difference as a Grande customer.

Behind The Scenes

Every day there are a million moving details to guarantee your internet and entertainment services are working perfectly. Starting from when you ordered your internet and TV service to the moment you experienced them in your home, step into the inner workings of Grande.

Play Video Behind The Scenes

Our exceptional customer service focuses on on thing:
what matters to you.

testimonial

I go the extra mile for the customer.

testimonial

We're always here to help customers as much as we can.

Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team
Grande/RCN/Wave team

Our Team Is Here For You

If at any time you, your family or your business need us, our incredible teams will be there to offer you the best service possible. Our teams are working 24/7 to keep you connected to what you love, providing services and support in the safest way possible.

Our Pledge to You