06/02/2020
We are experiencing longer than usual wait times due to an issue with our phone and billing systems. Our agents will do their very best to address your request but may not have access to all their usual tools. If your issue or request is not urgent, please contact us at a later time. Thank you for your patience and understanding as we work diligently to address this situation.

Contact Us

How Can We Help?

At Grande, when we say "here for you" we mean 24/7 every single day of the year. Our award-winning customer care representatives 100% US-based. Please call us anytime, day or night, if you have a question about your service or your bill.

CONTACT INFORMATION

AUSTIN OFFICE

911 W. Anderson Lane, Suite 123
Austin, TX 78757-1562
MapSee Location Map

512-220-4600

Monday - Friday: 9:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

CORPUS CHRISTI OFFICE

6441 Saratoga Blvd.
Corpus Christi, TX 78414
MapSee Location Map

361-334-4600

Monday - Friday: 9:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

DALLAS OFFICE

500 Tittle Rd., Suite 400
Lewisville, TX 75056
MapSee Location Map

877-238-6891

Monday - Friday: 9:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

MIDLAND OFFICE

3001 W. Cuthbert Ave.
Midland, TX 79701
MapSee Location Map

432-262-4600

Monday - Wednesday: 9:00 am - 6:00 pm
Thursday: 10:00 am - 6:00 pm
Friday: 9:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

ODESSA OFFICE

2401 E Interstate 20
Odessa, TX 79761
MapSee Location Map

432-272-4600

Monday - Wednesday: 9:00 am - 6:00 pm
Thursday: 10:00 am - 6:00 pm
Friday: 9:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

SAN ANTONIO OFFICE

6480 N New Braunfels Avenue
San Antonio, TX 78209
MapSee Location Map

210-320-4600

Monday - Friday: 9:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

TEMPLE OFFICE

5 Meadowbrook Drive, Suite B
Temple, TX 76502
MapSee Location Map

254-773-1163

Monday - Friday: 9:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

WACO OFFICE

7200 Imperial Drive
Waco, TX 76712
MapSee Location Map

254-235-4600

Monday - Friday: 9:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

SAN MARCOS

401 Carlson Circle
San Marcos, TX 78666
MapSee Location Map

512-878-4600

Monday - Friday: 9:00 am - 6:00 pm
Saturday: Closed
Sunday: Closed

 

SEND PAYMENT TO:

Grande Communications Networks, LLC
P.O. Box 679367
Dallas, TX 75267-9367

 

MEDIA CONTACT:

Elaine Garza
Principal at Giant Noise

512-382-9017

Service & Support

Our award-winning customer care representatives and technical support team are 100% US-based and here for you 24/7.

(866) 2GRANDE

Online Chat

Monday-Friday: 7am-10:45pm CST
Saturday: 8am-9:45pm CST
Sunday: 9am-8:45pm CST