Insights & News

Grande Insights & News

Grande Business Insights & News

From mom-and-pop shops to large corporations, we at Grande Business want to empower all organizations to excel. We’ve created the Insights and News section to provide you with the most up-to-date resources affecting your industry. With information ranging from proper network security protocol to choosing the right phone solution, you can be sure to stay on top of the latest trends.


Articles

4 Methods To Earn Customer Loyalty

4 Methods To Earn Customer Loyalty

Timing an infrequent customer into one of your “regulars” is no easy feat. It requires more than just meeting their needs. You’ve got to go the extra mile to earn their loyalty. If you don’t, you can bet your competitors will. Here are four tips to get you started.

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Don’t Be Slow to Act on Your High-Speed Internet Needs

Don’t Be Slow to Act on Your High-Speed Internet Needs

The internet is a big part of small business, and it’s vital that you provide sufficient bandwidth to accommodate your employees/customers and all that data moving around. So how do you calculate exactly how much you need? Let’s start by answering some simple questions.

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Let’s Be Clear About Cloud Data Storage

Let’s Be Clear About Cloud Data Storage

The Internet of Things. Big Data. Artificial Intelligence. As the internet continues to evolve and grow, data center administrators need to ready themselves for the massive amounts of data they need to handle.

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Whitepapers

Ransomware: Don't Let Your Data Be Held Hostage

Ransomware: Don't Let Your Data Be Held Hostage

Our white paper, Ransomware: Don't Let Your Data Be Held Hostage, reviews the common causes, costs and possible outcomes of a ransomware attack. Download it now to learn some simple steps that every business can take to avoid falling victim in the first place, as well as several recommendations for recovering from a ransomware attack.

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IT Disaster Recovery White Paper

IT Disaster Recovery White Paper

Even small disasters that cause businesses to suspend operations for three days or more can trigger an exodus of customers that can be fatal. Our white paper, IT Disaster Recovery Planning: Essential to Business Survival, provides valuable insight to enable quick recovery from an unexpected interruption to the IT side of business operations.

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Millennials vs. Baby Boomers

Moving Beyond Customer Satisfaction: What Drives Growth Is The Overall Experience

While it’s true that customer retention is easier (and less expensive) than customer acquisition, a lot of businesses nonetheless focus their energies on attracting new clientele. In addition to business development efforts, though, it’s imperative to dedicate resources to keep the customers you have pleased and coming back for more.

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News & Press

RCN, Grande and Wave Announce Key Executive Appointments Following TPG Acquisition

RCN, Grande and Wave Announce Key Executive Appointments Following TPG Acquisition

RCN, Grande and Wave announce the appointment of industry veteran Patrick Knorr to the new role of Chief Commercial Officer and Executive Vice President of Commercial Services for the company.

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RCN, Grande, Wave Announce Newly Reorganized Business Solutions Team

RCN, Grande, Wave Announce Newly Reorganized Business Solutions Team

New leadership dedicated to bolstering business offerings nationwide.

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