CRM Integration

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CRM Integration - Grande

Enhance your organization’s productivity by integrating our Hosted Voice product with your Customer Relationship Management (CRM) solution.

Our CRM Integration tool lets you take advantage of your CRM data, with advanced features such as:

  • Automated CRM search of an incoming call, which pops up a window to provide contact info from the caller’s CRM profile
  • Click-to-Dial allows the CRM user to dial directly our Hosted Voice solution
  • Also integrates with Skype for Business and Hosted Voice

In addition to improved productivity, CRM Integration provides a better calling solution by allowing quicker database searches and reduced call times.

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