We're a Texas company with a local customer service and technical support team here for you 24/7
Chat available Monday-Friday: 7am-11pm CST
Saturday: 8am-10pm CST
Sunday: 10am-7pm CST
*Internet download speeds may vary and are not guaranteed. Observed speeds may vary based on device, connection, and other factors outside of Grande's control. Offer expires 06-30-2019. Prices shown are for new customers only and will apply for 12 months. Standard Home Wifi requires monthly modem rental. At the end of your promotional period, or if any service is cancelled or downgraded, regular rates apply. Monthly offer rates subject to equipment charges, installation fees, applicable surcharges, franchise fees and taxes, and are not included in the price. Modem and additional equipment, services or features are not included in the promotional offer and are subject to change. To qualify for the 30-Day Money-Back Guarantee you must be a new residential customer and cancel service within 30 days of installation. The total maximum amount that will be refunded or credited will be equal to one month’s monthly recurring service fee of services and equipment concurrently ordered and installed. Any refund or credit will be made within 60 days after all conditions are satisfied. A credit check and/or deposit may be required. Not valid with any other offer and may not be transferred or redeemed for cash. On Demand and Grande2GO access is based upon your Digital TV service subscription level. You must have a subscription to the corresponding cable TV network(s) you wish to access. Availability of programs varies and is determined by the cable TV network(s).Other restrictions may apply. ©2019 Grande Communications Networks, LLC. All rights reserved. See our online disclosures at mygrande.com/policies-agreements for more information about the service offered in your area.