Customer Care: User Guides
General Grande User Guides
- Grande Customer Guide - Comprehensive guide to your Grande TV, Internet and Phone services.
- Explain My Grande Bill - Quick reference guide to reading your new Grande bill.
TV MANUALS
- TiVo Quick Reference Guide - Provides a great overview of your TiVo service.
- TiVo User Guide - This comprehensive guide provides more detailed information related to operating your TiVo.
- Motorola DCT 6208 User Guide - Provides information on how to setup and operate your Motorola DCT 6208 HD Digital Receiver.
- SA Explorer 2000 Installation Guide - Details necessary information to setup your Scientific Atlanta Explorer 2000 Digital Receiver.
- SA Explorer 3250 Installation Guide - Details necessary information to setup your Scientific Atlanta Explorer 3250 HD Digital Receiver.
- SA Explorer 3250 User Guide - Provides information on how to operate your Scientific Atlanta Explorer 3250 HD Digital Receiver.
- SA Explorer 8000 Installation Guide - Details necessary information to setup your Scientific Atlanta Explorer 8000 Digital Receiver.
- SA Explorer 8000 Quick Start - Provides information to you quickly started using your Scientific Atlanta Explorer 8000 Digital Receiver.
- SA Explorer 8000 Spec Sheet - Provides all the specifications and requirements of the Scientific Atlanta Explorer 8000 Digital Receiver.
- SA Explorer 8300 Installation Guide - Details necessary information to setup your Scientific Atlanta Explorer 8300 HD Digital Receiver.
- SA Explorer 8300 Quick Start - Provides information to get you quickly started using your Scientific Atlanta 8300 HD Digital Receiver.
- SA Explorer 8300 Spec Sheet - Provides all the specifications and requirements of the Scientific Atlanta Explorer 8300 HD Digital Receiver.
INTERNET MANUALS
- Wireless Home Networking - Quick Reference Guide to manage, connect and secure your wireless home network.
- Cisco E1000 User Guide - Provides information on how to operate your Cisco E1000 router.
- Cisco E1200 User Guide - Provides information on how to operate your Cicso E1200 router.
- WiFi Modem User Guide - Provides information on how to setup and operate your Cisco cable modem.
- Grande Personal Web Space Guide - Internet user guide for setting up and using personal web space.
- SecureIT Support - Information on our SecureIT Security Package that we offer to our Internet customers for free.
- Online Backup Support - Information on our Online Backup service that provides easy, automatic, and secure backup of your important data.
PHONE MANUALS
- Grande DIGITAL Phone Quick Guide - A reference guide of the advanced Digital Phone feature codes.
- Grande Phone-G (analog) Quick Guide - A reference guide of the Phone feature codes for regular (legacy) phone service customers.