Policies & Agreements

To contact us in writing regarding our policies and agreements, please send requests to:

Grande Communications
401 Calson Circle
San Marcos, Texas 78766
Attention: Customer Care Department

Grande is committed to informing its customers about their rights. Important information about our services and the terms and conditions that apply to them is outlined in the links below. 

 

 

SMALL BUSINESS

 

 

ENTERPRISE

 

 

 

 

Backup Power Disclosure Notice

Ensuring Continuity of 911 Communication

Contact Us

We're a Texas company with a local customer service and technical support team here for you 24/7

(866) 2GRANDE

Chat available
Monday – Friday 7am-9pm CST
Saturday 9am-6pm CST
Labor Day 9am-6pm CST

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