Grande User Guides

General User Guides

Grande Residential Customer Guide
Comprehensive guide to your Residential Grande TV, Internet and Phone services.

Grande Commercial Customer Guide
Comprehensive guide to your Commercial Grande TV, Internet and Phone services.

Explain My Grande Bill
Quick reference guide to reading your new Grande bill.

 

TV User Guides

TiVo Quick Reference Guide
Provides a great overview of your TiVo service.

TiVo User Guide
This comprehensive guide provides more detailed information related to operating your TiVo.

Motorola DCT 6208 User Guide
Provides information on how to setup and operate your Motorola DCT 6208 HD Digital Receiver.

Digital Adapter Self Install Guide
Step by Step Instructions and other necessary information to setup your Cisco DTA

SA Explorer 2000 Installation Guide
Details necessary information to setup your Scientific Atlanta Explorer 2000 Digital Receiver.

SA Explorer 3250 Installation Guide
Details necessary information to setup your Scientific Atlanta Explorer 3250 HD Digital Receiver.

SA Explorer 3250 User Guide
Provides information on how to operate your Scientific Atlanta Explorer 3250 HD Digital Receiver.

SA Explorer 8000 Installation Guide
Details necessary information to setup your Scientific Atlanta Explorer 8000 Digital Receiver.

SA Explorer 8000 Quick Start
Provides information to you quickly started using your Scientific Atlanta Explorer 8000 Digital Receiver.

SA Explorer 8000 Spec Sheet
Provides all the specifications and requirements of the Scientific Atlanta Explorer 8000 Digital Receiver.

SA Explorer 8300 Installation Guide
Details necessary information to setup your Scientific Atlanta Explorer 8300 HD Digital Receiver.

SA Explorer 8300 Quick Start
Provides information to get you quickly started using your Scientific Atlanta 8300 HD Digital Receiver.

SA Explorer 8300 Spec Sheet
Provides all the specifications and requirements of the Scientific Atlanta Explorer 8300 HD Digital Receiver.

 

 

 

TiVo User Guides

TiVo Stream Guide (PDF, .8MB) 
Follow these six simple steps for installing your TiVo Stream.

TiVo User Guide (Full Version, PDF, 7MB)
This comprehensive guide provides detailed information, technical specifications, screen shots and directions for operating your TiVo.

 

Internet User Guides

Wireless Home Networking
Quick Reference Guide to manage, connect and secure your wireless home network.

Cisco E1000 User Guide
Provides information on how to operate your Cisco E1000 router.

Cisco E1200 User Guide
Provides information on how to operate your Cicso E1200 router.

WiFi Modem User Guide
Provides information on how to setup and operate your Cisco cable modem.

Grande Personal Web Space Guide
Internet user guide for setting up and using personal web space.

SecureIT Support
Information on our SecureIT Security Package that we offer to our Internet customers for free.

Online Backup Support
Information on our Online Backup service that provides easy, automatic, and secure backup of your important data.

 

Phone User Guides

Grande DIGITAL Phone Quick Guide
A reference guide of the advanced Digital Phone feature codes.

Grande Phone-G (analog) Quick Guide
A reference guide of the Phone feature codes for regular (legacy) phone service customers.

Grande Commercial Phone Quick Guide
A reference guide of the Commercial Phone feature codes for regular (legacy) phone service customers.

Contact Us

We're a Texas company with a local customer service and technical support team here for you 24/7

(866) 2GRANDE

Chat available
Monday – Friday 7am-9pm CST
Saturday 9am-6pm CST

Send Us An Email

* Required information