Digital Adapter Self Install Kit

Digital Self Install

Included in this kit: 

  • Digital Adapter (DTA)
  • Coax Cable   
  • Power Cord   
  • HDMI Cable  
  • Remote Control                   
  • Two AAA Batteries  
  • Adhesive Fasteners
  • Installation Diagram 

Installation Process:

1. Connect the adapter to your cable outlet 

  • Turn off your TV.
  • Locate the cable that runs from the cable outlet to your TV.
  • Leave the cable connected to the wall, but disconnect from your TV.
  • Reconnect this cable to the “Cable In” input on the back of the Adapter.

 2. Connect the Adapter to your TV via HDMI or coax cable 

If you have an HDTV with an HDMI port:

  • Connect the HDMI cable from this kit to the “HDMI” output on the Adapter.
  • Connect the other end of the cable to an open “HDMI” input port on your TV.

If you do not have an HDMI port or your TV is Standard Definition:

  • Connect the coaxial cable from this kit to the “To TV” output on the Adapter.
  • Connect the other end of the cable to the “Cable In” input on your TV.

3. Choose the output channel 

  • Turn your TV back on.

If you have an HDTV with an HDMI port:

  • Set the TV to choose HDMI as the input source.

If you do not have an HDMI port or your TV is Standard Definition:

  • Set the CH. 3/4 Output Switch on the Adapter to channel 3, and tune the TV to CH. 3.

 4. Connect the power cord 

Connect the power cord from this kit into the “+5V DC In” input on the Adapter.
Plug the other end into an electrical outlet.
The green light on the front of the Adapter should now be on and blinking.
If it isn’t, make sure the power cord is properly connected.

The Adapter can take up to 20 minutes to search for channels and update its software. Once the update is complete the green light on the front of the Adapter should be solid. Refer to the Installation Diagram found in the kit for troubleshooting connections. Please connect all of your adapters before calling in for Activation.

Activation Process:

  • Once the DTA boots up, you will see an activation screen displayed on your TV.
  • Call the activation number 800-230-4576 to activate your new Digital Adapter.
  • Activation could take up to 20 minutes.
  • Please do not disconnect the equipment during this time.
  • Once activated, a picture will automatically appear on the screen.

Grande Digital Adapter Remote

Cisco Remote
The most essential buttons for total control.

 Programming Your Remote

  1. Turn on your TV.
  2. Press and hold “PROG” key for 3 seconds or until the LED turns on, then press the “CH+” key.
  3. The LED will blink every 1.5 seconds searching for the code.
  4. When you see the TV turn off, press the “TV” key to lock in the code.
  5. The remote control is initially set up to control the volume on the Adapter. Press and hold the “PROG” key for 3 seconds or until the LED turns on, then press the “VOL+” key. This will program the remote to control the TV volume instead of the DTA volume.

The remote control in this kit is capable of using an RF signal instead of the traditional IR signal. This will allow you to keep your Adapter out of sight and still get a remote signal.

  1. To Pair the remote with the DTA for RF mode, press and hold the “PROG” key for 3 seconds or until the LED turns on, then press the “INFO” key.
  2. The LED on the remote will blink slowly indicating that the device is in pairing mode.
  3. The DTA will prompt the user to enter the 3 digits shown on the screen.
  4. The DTA will prompt the user that pairing was successful if the 3 digits entered were correct.

Troubleshooting

My remote control doesn’t work.

  • Make sure the batteries are inserted correctly.
  • Make sure the remote can “see” the front of the Adapter.
  • Use your TV remote to power the TV on/off.

There is no picture and the green light on the Adapter is blinking.

  • Check to make sure all of the cables are firmly connected.
  • Make sure you have contacted Grande Communications to activate the Adapter.
  • Unplug the Adapter, plug it back in, and wait 5 minutes for it to reset.
  • If the light is still blinking, contact Grande Communications at 866-247-2633.

The green light on the front of the Adapter isn’t illuminated.

  • Make sure the power cord is attached to the Adapter and is connected to an active electrical outlet.

There is no picture, but the green light on the front of the Adapter is lit and solid.

  • If you are using the HDMI connection, be sure the TV input source is tuned to the correct HDMI input.
  • If you are using the coax connection, be sure the TV and the Adapter are both set to channel 3.
  • Make sure all of the cables are firmly connected.
  • If there is still no picture, contact Grande Communications at 866-247-2633.

FAQ

What is the difference between a digital set top box and a digital adapter?

  • A Digital Set-Top Box (sometimes known as a digital converter box or digital receiver) processes digital signals and offers access to Grande Video On Demand and an Interactive Program Guide.
  • An Adapter simply converts a digital signal into a format your TV can use. There is no Video On Demand or Interactive Program Guide.

Where can I find the latest channel lineup?

  • You can view the latest channel lineup for your area by clicking here.
  • Select your service area and you will see the latest channel lineup as it compares with our TV packages.
  • Select “Print My Channel Lineup” to view the latest channel lineup by itself.

Questions?

We are here for you 24/7 if you have any questions or concerns, please call us! 866-247-2633 

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