Preferred TV Reviews
Rated 4.1 out of 5 by 35
reviewers.
Rated 5 out of 5 by nini Grande is a good service
i like grande because i never had problems with my cable signal going off not even when it rains. And if i have a question they always pick up theire phone fast dont have you waiting for a long time.
March 28, 2013
Rated 5 out of 5 by rick36 Great service and value.
I was with Time Warner for many years, but their service was lousy. I hesitated switching because, like many, I hated to relearn channels and try another company. Someone suggested I try Grande and, from the very fist time I called, I sensed a friendly and helpful attitude. I was happy with the plan I choose and what really sold me when I had a computer problem was the excellent response from your service and technical. department. I could actually understand what they were saying (simple and no foreign accent) and their knowledge of my problem and how they worked to fix it. Unless it changes or gets unaffordable, I am a customer for life.
February 15, 2013
Rated 4 out of 5 by JackJ Very good product and service.
After some difficulty with installation of service all seems to working well now. The installation order indicated a time frame of 8AM to 8 PM. Thge team did not arrive until 8:30 PM and took about 1 hr. to complete install and setup of TV and Internet service. I took an entire day off work, at my expense waiting for installation. This was a great waste. I could have worked all day and still been home for insdtallation.
The two LCD TVs I have connected direct without converters work ok. The signal breaks up some times and the audio is out of sync with the video. A bit irritating.
The main tube TV with Grande converter works fine. Controls are easy to use and program.
January 31, 2013
Rated 4 out of 5 by dvrdiva12 enjoying my dvr
technician was very professional and knowledgible. he also took the time to go over some of the remote functions with me
October 22, 2012
Rated 5 out of 5 by Jenn35 I have been very happy with Grande!
It's simple,....Grande has met all of my cable & internet needs, I find Grande very customer service friendly, but professional too! I have never had issues using Grande!
Thank you Grande!
July 18, 2012
Rated 5 out of 5 by Cotner31 Love my cable service!
Grande has always been more than happy to accommodate my needs. The staff at my local office was super helpful and had me on my way in under 10 minutes. Thanks, Grande!
February 5, 2012
Rated 5 out of 5 by trinity Very satisfied with Grande
We have been with Grande since it became available at our location. The service and high speed internet is far superior to our previous cable provider. We recommend it highly.
April 23, 2013
Rated 5 out of 5 by mandy45 this product has great features
well its a great cable and inernet but one thing i just wish our bill was a litte lower .
April 23, 2013
