IF YOU CURRENTLY VIEW YOUR GRANDE TV SERVICES ON A TV CONNECTED DIRECTLY TO A CABLE OUTLET, PLEASE READ THE NOTICE BELOW TO AVOID ANY INTERRUPTION TO YOUR SERVICE.
If you have Grande-supplied equipment (DVR, set-top box, TiVo, or Cablecard) connected to each TV in your home or business, you will be unaffected by this change.
What You Should Know
Converting analog channels to all-digital delivery is a common industry trend that will enable more HD channels, better picture quality, more reliable service, and higher internet speeds in the future.
You will still have these channels; they will just be delivered in an all-digital format. To continue to view them, a Grande-supplied set-top box, DVR, TiVo, or Cablecard will be needed on those TVs in your home that you want to view these channels. If you have Grande-supplied equipment connected to each TV in your home, you will be unaffected by this change and no action on your part is required.
Basic TV Channel Changes
Preferred TV Channel Changes
Be sure to act before February 21, 2017
To continue viewing these channels on your TVs that are currently connected directly to a cable outlet, you will need Grande-supplied equipment. Getting the equipment you need is simple and easy!
Hours:Monday-Friday: 9:00am-6:00pm | Saturday: 9:00am-1:00pm | Sunday: Closed Grande is providing one high-definition (HD) set-top box at no additional cost for the first 12 months. You can get up to 2 more HD set-top boxes for $2.99 per month. This special offer expires April 29, 2017 or while supplies last.You can visit our retail centers at the addresses listed below to pick up your equipment and installation instructions.
Grande Communications Retail Centers: 3001 W. Cuthbert Ave | Midland, TX 79701
2401 IH 20 | Odessa, TX 79761
Grande is also providing discounted TiVo equipment. A TiVo Mini or Preview will be available for $4.99 per month and a DVR powered by TiVo will be $9.99 per month. This special offer expires April 29, 2017, or while supplies last. Please call us at 432-272-0441 and a customer care representative will help you select the TiVo equipment that is right for you and schedule your professional installation. TiVo equipment cannot be picked up directly from the retail centers listed above.
For more information please call 432-272-0441
Digital set-top box and remote required to receive Video On Demand services. Video On Demand service subject to availability based on customer’s current video tier subscription. Programming, content and services are effective beginning 1/10/17 and are subject to change upon proper notice. Products or services not available in all areas and may vary by area. Discounted equipment valid on up to 3 outlets per household. In month 1-12 the first HD set-top box is free. In month 1-12, HD set-top boxes 2-3 are $2.99 per month. TiVo Mini or Preview will be $4.99 per month for the first 12 months. A DVR powered by TiVo will be $9.99 for the first 12 months. At the end of your promotional period, or if any service is cancelled or downgraded, regular rates may apply. Services and pricing subject to change. Offer expires 4/29/17 or while supplies last. Other restrictions apply. © 2017 Grande Communications. All rights reserved.