IF YOU HAVE GRANDE-SUPPLIED EQUIPMENT (SET-TOP BOX, DVR, OR CABLECARD) CONNECTED TO EACH TV IN YOUR HOME OR BUSINESS, YOU WILL BE UNAFFECTED BY THIS CHANGE.
If you currently view your TV services on a TV connected directly to a cable outlet, please read this notice.
Thank you for making Grande Communications a part of your life. We value your business and strive to bring you the best services possible. To continue to deliver on our commitment, Grande has converted analog TV channels to an all-digital format.
What You Should Know
Converting analog channels to all-digital delivery is a common industry trend that will enable more HD channels, better picture quality, more reliable service, and higher internet speeds in the future.
You still have these channels; they are delivered in an all-digital format. To continue to view them, a Grande-supplied set-top box, DVR, or Cablecard may be required. If you already have Grande-supplied equipment connected to each TV in your home or business, you will be unaffected by this change and no action on your part is required.
Be sure to act now
To continue viewing these channels on your TVs that are currently connected directly to a cable outlet, you may need Grande-supplied equipment. Getting the equipment you need is simple and easy!
Grande is providing one high-definition (HD) set-top box at no additional cost for the first 12 months. You can get up to 2 more HD set-top boxes for $2.99 per month. This special offer expires November 18, 2017 or while supplies last. You can visit our nearest retail center to pick up your equipment and installation instructions.
For more information click here!
Digital set-top box and remote required to receive Video On Demand services. Video On Demand service subject to availability based on customer’s current video tier subscription. Products or services not available in all areas and may vary by area. Discounted HD set-top box valid on up to 3 outlets per household or business. In month 1-12 the first HD set-top box is free. In month 1-12, HD set-top boxes 2-3 are $2.99 per month. At the end of your promotional period, or if any service is cancelled or downgraded, regular rates may apply. Services and pricing subject to change. Offers expire 11/18/17 or while supplies last. Other restrictions apply. ©2017 Grande Communications. All rights reserved.