Grande is a Texas company. All of our employees, including executive management, live, work and play in Texas. As Texans, we understand the customer experience you're looking for. Learn more about the Grande Communications management team below.
Sr. VP Operations/General Manager
C. Matthew Rohre
Matt is responsible for strategy, business development, fulfillment, and operations for the company. He provides management for technical and business operations, sales operations, front office operations, marketing, community relations and government affairs. Matt has more than 25 years of experience in the telecommunications industry in a wide variety of senior management and technical roles, both as a service provider and a vendor. Prior to Grande, he spent time with Marconi, AT&T Broadband, TCI and Telecable. Matt currently sits on the Board of Directors for the Midway ISD Education Foundation and graduated Magna Cum Laude from the University of Texas at Dallas.
Keith joined Grande Communications in August 2014. He is responsible for the financial operations of the company. Keith brings an extensive range of experience to the position, including broad operational expertise, a strong financial background and a deep understanding of the broadband industry. Prior to joining Grande Keith served as Vice President of Global Service Delivery at OnProcess Technology and held various vice president positions at Comcast. Keith is a graduate of the State University of New York and lives in Austin, Texas.
VP Network Operations and Engineering
Lamar has architected, launched and operated large Internet, video, telephony and transport networks and services during his 13 years in the industry. With his experience in the residential, commercial and wholesale communications environments, he brings a unique perspective to problem solving through technology and process. Prior to Grande Communications, Lamar contributed to other network providers such as Broadwing, PointOne and Dantis in various engineering and leadership roles. Lamar has also spent time as a Systems Engineer with Ethernet Switching and Routing manufacturer Riverstone Networks. His experience with Riverstone allowed him to understand the dynamics of working with Service Providers from a solutions platform perspective. He graduated with a Bachelor of Science in Electronics Engineering Technology from DeVry University in Dallas, TX.
VP Human Resources
Tracy has over 19 years of HR experience in the technology and telecommunications industries. Before joining Grande in April 2002, she managed human resources for the avionics division of Trimble Navigation, a leading provider in advanced positioning systems. Before Trimble, Tracy held various Human Resources roles with Verticom Inc. and MicroElectronic Products. Tracy received her certificate in Human Resource Management from Sonoma State University, earned her Certified Compensation Professional (CCP) credentials through World at Work, and her Senior Professional in Human Resources (SPHR) designation from Society for Human Resources Management.
VP Customer Care
Dawn joins us from Florida where she directed the Atlantic Broadband Call Center. She entered the cable industry in 1996 with Comcast, and then she expanded her call center management experience with Charter Communications. Working from the ground up in the business has given Dawn the ability to relate to the everyday experiences faced in a call center environment, specifically with cable related products. She is most passionate about the growth and development of individuals, which together create a successful and rewarding team. She volunteers as an elementary classroom reading buddy and for animal rescue organizations.
VP Network Services
James brings over 17 years of experience in the Telecommunications industry. He is responsible for the planning, implementation and cost management of Grande's network. Prior to joining Grande in 2000, James served as Director of Product Development for Thrifty Call as well as various product management roles at ALLTEL Communications. He earned his Bachelor of Science in Business Administration from Arkansas Tech University and his MBA from the University of Arkansas.
Pete brings over 17 years of marketing and industry experience to Grande. Before joining Grande in 2013, Pete was vice president of marketing at SureWest Communications, a regional telecommunications company that offered phone, Internet, TV, wireless and data transport services. Pete's responsibilities included all aspects of product management, marketing and corporate communications. SureWest was eventually sold to Consolidated Communications in 2012. Prior to SureWest, Pete held senior marketing positions with both Sprint PCS and Motorola Cellular Subscriber Group.
VP Field Operations
Jerry L. Horne
Jerry is responsible for managing field and front counter operations for all Grande markets. He brings over 30 years of experience in the telecommunications industry. In 1984, Jerry started his career as a cable splicing technician and worked his way up learning various trades in the industry. Prior to joining Grande, Jerry spent 25 years as part of the leadership team for Verizon Communications earning him a prestigious leadership award in 2006. His extensive background includes video, telephony, operations, construction, process implementation and the ability to deliver results. Jerry attended both Angelo State University and the University of Phoenix, and enjoys golfing in his spare time.
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